Acton Toyota's top priority has always and will always be to provide our customers exceptional service in all areas of our business- sales, service, and parts. We view the below accolades from Toyota as confirmation from our valued customers that we're achieving this goal.
"These awards are the result of the collective efforts of all Acton Toyota employees. From top to bottom, from one department to the next, all our employees are focused on delivering our customers a great experience," comments Glenn Hoffman, Assistant General Manager of Acton Toyota.
Toyota President's Award | 20+ consecutive year recipient Each year, Toyota Motor Sales recognizes its stellar dealerships with the prestigious President's Award. It's one of the highest honors a dealership can receive from Toyota, and is only awarded to those dealerships who have demonstrated a commitment to maintaining Toyota's high standards for customer satisfaction.
Toyota President's Cabinet | 3 consecutive year recipient The President's Cabinet Award is Toyota's most exclusive and prestigious honor. Limited to a maximum of only 12 dealerships nationally, this elite award recognizes a combination of operational superiority, high-volume sales and, most importantly, outstanding customer satisfaction performance.
The Board of Governors Award | 3 consecutive year recipient Given only to the top 60 dealerships nationwide, the Board of Governors Award recognizes a distinguished group of dealers who have achieved outstanding vehicle sales performance while demonstrating a commitment to maintaining Toyota's high standard for customer satisfaction.
Customer Services Advisory Board| 9 year recipient The Toyota Customer Service Advisory Board recognizes the top 50 Toyota dealerships nationwide for their excellence in their service and parts departments. Membership on this exclusive board is based on achievement in service and parts sales performance and customer service satisfaction.
Customer Relations Excellence Award | 15 year recipient This award is presented annually to dealerships that have demonstrated a commitment to maintaining Toyota's highest standards for customer satisfaction. In order to qualify for the Customer Relations Excellence Award, dealerships must excel in a series of categories focused on increasing customer satisfaction with both the sales and service of their Toyota vehicle. Toyota Service Excellence Award | 20 year recipient Toyota honors dealerships who provide their valued customers with superior performance in the areas of Service.
Toyota Parts Excellence Award | 19 year recipient Toyota honors dealerships who provide their valued customers with superior performance in the areas of Parts.
Toyota Sales Excellence Award | 13 consecutive year recipient Toyota honors dealerships who provide their valued customers with superior performance in the areas of Sales.
TFS Circle Of Excellence Award | 2 year recipient This esteemed award recognizes the top 33 Toyota dealers in the U.S. who demonstrate excellence in all facets of their finance and insurance operations, measured in customer satisfaction and sales of TFS products.
I am naturally grouchy. I enjoy complaining. My only complaint is that there is NOTHING to complain about at Acton Toyota. You always do an outstanding job! Jane J. Boxborough, MA
I have been in the business world for many years and I always pay attention to customer service. Acton Toyota delivers top notch customer service. I knew the moment I walked in and was greeted by a warm friendly smile that it was going to be a pleasant experience and it was. Kathy E. Orange, MA