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Service Department

From the very moment you contact Acton Toyota of Littleton for a service appointment until the time you leave the dealership after your service visit, Acton Toyota's Service Department is committed to making your experience a pleasant one.  Every effort will be made to ensure you and your vehicle are treated and serviced with unparalleled care and concern.

                                                                                                                                                                    


 
To schedule an appointment anytime 24/7,
visit us online and book your appointment using the ultimate
customer convenience, our online appointment scheduling service .

                                                                                                                                                                    


Or call us at 978-263-4049 or TOLL-FREE at 888-638-4090 to schedule an appointment during regular business hours.

Have a question or concern and want to email us?  We're also available by email at  service@actontoyota.com



Our Service Department features a unique, climate controlled indoor service drop off and pick up area.  High speed automatic opening doors sense your arrival and you simply drive right in and are greeted by friendly valets who will take your vehicle and guide you to an available Assistant Service Manager to write up your repair order.  Your vehicle is in good hands...our 32 service bays are staffed with Toyota factory trained technicians  who are surrounded by state-of-the-art equipment to promptly, properly, and efficiently service  and/or repair your vehicle.




"I actually enjoy coming in for service. I love it when the service door pulls up when I drive up. Someone is jolly on the spot to meet me and send me to the service coordinator. And I get to read in the waiting room. For me, that's like being on vacation. They even have little swing out table tops so you can rest your book, or cup or whatever. There's a WI-FI room and TV, vending machine. It couldn't be much better if they came to your home."

edells
Bedford, MA
 
  


While here, relax and enjoy our large and comfortable service waiting area(s) with large, flat-screen TV and refreshment stand offering Starbucks coffee, juices, and pastries.  If you need to work please take advantage of the separate, enclosed quiet "business center" with wireless Internet connection and lounge chairs specifically designed to accommodate a laptop.



 
Service has been exceptional every time (I've had my car serviced 9 times). Fast, friendly, efficient. I've been able to drop my car off as early as 6:30am. Prices are reasonable and have always been approximated ahead of time. I've never had to bring the car back - all problems have been fixed with one visit.

tweedledrum
Boston, MA


Additionally, Acton Toyota of Littleton has its very own café upstairs serving breakfast and lunch.  In an unusual twist for auto dealerships, service customers are provided a coupon entitling them to a free meal at the dealership while their vehicle is being serviced.

If you cannot stay with your vehicle at our dealership, please ask about our local shuttle service and in-house rental agency, Moran Leasing, to secure substitute transportation.


 

The Service Department at Acton Toyota of Littleton is the perennial winner of Toyota's Service Excellence Award.  This prestigious award is presented to an exclusive group of Toyota dealerships nationally that "excel in a series of categories focused on increasing customer satisfaction during their Toyota Service experience."  Moreover, "dealerships who earn this award have trained Certified Service Managers as well as continuous technician training to ensure the highest quality work on customers' Toyota vehicles."