Customer Testimonials

Consistently efficient high quality service. Excellent customer service from all personnel.
David G. Acton, MA

Every time I deal with Acton Toyota I wonder why other auto places cannot offer a similar experience.  I just told our Range Rover dealership they should study how Acton Toyota provides customer service.
Scott M. Methuen, MA

I've taken my Corolla to Acton Toyota for every need.  In all my years of owning a car, I have never met a more efficient, caring group of men and woman than at the Acton Toyota Service Department.  No matter how minor or great the problem, they have all been wonderful to me.
Dolores R. Acton, MA

Busy morning at Acton Toyota but I was surprised how quickly my car was completed.  Love the cafe and free wifi.  Was able to get some work done while enjoying complimentary breakfast!
Virginia D. Clinton, MA

How can an overall car servicing experience be better than it was -- it simply cannot be -- thank You!!!
Louis D. West Boylston, MA

Always satisfied. A pleasure to deal with Acton Toyota, I won't take my car anywhere else.
Joann W. Acton, MA

This dealership is still the best. Love the service I get with you. Thank you!
Walter G. Lancaster, MA

Service writer was extremely helpful.  I cannot imagine going anywhere else for service or if needed, another car.
Anne C. Concord, MA

After looking everywhere for a new car and failing, Acton Toyota was definitely a breath of fresh air! Everyone was so nice and accommodating to our every need. Once started, the process of leasing my car was quick and easy. I don't think I will ever buy a car anywhere else!
Kaitilyn K. West Yarmouth, MA

Always a great experience!! So good that my son was bummed when we got the call that the car was done. He didn't want to leave;) 
Herbert G. Ayer, MA

Another amazing customer experience.  keep up the good work!
Peter L. Townsend, MA

As always, Acton Toyota provided the best, most efficient, and satisfying service possible. The amenities that accompany the service continue to be incomparable. The shuttle service especially is a life saver. Thank you as always.
Patricia M. Acton, MA

There is a reason we continue to return to Acton Toyota for our service.  Top notch customer service!
Michael J. Hudson, MA
Excellent service as usual, and everybody is friendly and helpful.  I live over an hour away, but I come to Acton Toyota because I know any issue will be taken care of the first time. Acton Toyota and the friendly staff are truly an anomaly today. Folks are always treated fairly and with respect, and I know when I leave I won't have to return to have the job done right. It's always done right the first time!  It's a pleasure to write this review and praise people who really know how to run a business.
James L. West Brookfield, MA

I travel more than 45 miles to receive service at the dealership.  The reason I am willing to do this in my otherwise busy life is due to the exemplar service that is provided on a consistent basis at the dealership.  The staff is friendly and my entire expereince dealing with the dealership from purchase to now (over two years) has been positive.
George G. Salisbury, MA

Best Toyota dealership in the world! It's always a pleasure bringing my 4Runner in for service; loyal customers since 1996; thanks, Acton Toyota!
Paul G. Maynard, MA

Your service department is superior.  It is what keeps us coming back, and why we continue to purchase Toyota vehicles.  (OK, it helps that Toyota makes a great car too!)
Debra G. Harvard, MA

Fast and efficient as always!
Christopher N. Westford, MA

Excellent service as always - friendly, courteous, knowledgeable people - love it here!
Linda M. Acton, MA

As always, you guys proved to be the best in the business. We'll be sticking with ACTON for a long, long time.
David & Andrew L. Newton, MA

I enjoyed an excellent chicken sandwich while I waited for my car - a nice benefit
Craig A. Groton, MA

Love you guys!
Corrine W. Hudson, MA

Everything was this dealership...excellent!
Robin D. Chelmsford, MA

Great service; love the amenities at Acton Toyota of Littleton; keep up the good work.
Philip C. Groton, MA

Everyone was helpful, polite, and very efficient. I am very pleased with the service, and with the courteous and pleasant reception. 
Richard C. Carlisle, MA

If you're tired of the typical, and want to treat yourself to a totally different buying experience, try these guys.
Greg K. Groveland, MA

Acton Toyota of Littleton delivered the best price, best customer service and best Toyota buying experience!
Jacqueline & Paul D. South Weymouth, MA

Service department is outstanding, and is the main reason I don't even look at non-Toyotas when I'm buying a new car.
Cartha O. Concord, MA

As usual, my service experience was top-notch.  I actually enjoy, even look forward to driving a half hour and getting work done on my car.  Weird?  Maybe.  But every time I've gone in for service at Acton Toyota, from start to finish, everybody there is consistently courteous and professional.  From the friendly greeters in the garage when you first pull in to the service people who check you in to the complimentary breakfast and available New York Times to the prompt, quality service provided by the mechanics, every element of my 3-hour sojourn at Acton Toyota today was enjoyable.  Thank you and keep up the great work!
Lawrence S. Methuen, MA

This is, by far, hands down, the best, easiest, most professional, easiest, did I mention easiest, experience I have EVER had buying a car. No haggling, no pressure, straight, honest talk. Everyone was responsive, professional and helpful.
Shannon & Nate S. Pelham, NH

Thanks so much for your competent and kind care of both my car and me. See you, again, soon. 
Regina H. Concord, MA

Thank you for your excellent customer service, as always.
Alison V. Chelmsford, MA

Simply the best.  The Acton Toyota Service Team identified a problem that a Lexus dealership could not.  I plan on buying a Range Rover but it will be serviced at Acton Toyota of Littleton.  You guys are simply the best!
Cioview Corp. Methuen, MA

Your service is always excellent. It far exceeds the service I've received from dealers of so-called premium brands. I recommend your dealership because of it.
Miriam L. Acton, MA

As always, a very positive experience getting service done at Acton Toyota. Thank you!
Linda W. Westford, MA

Wonderful dealership!  We highly recommend you to everyone we know.  Keep up the good work!
Cynthia P. Boxborough, MA

As usual the service department was a lesson in efficiency and professionalism.
Gail B. Groton, MA

Exceptional service as usual.
Todd F. Concord, MA

Easy. Great breakfast. Really nice waiting areas. Love it.
Robert K. Concord, MA

You are always great! My husband and I are very impressed of your services again and again. BEST customer service anywhere! Thank you.
Chris C. Medford, MA 

Acton Toyota should be a case study not only for auto dealerships, but for any retail business.  They seem to hire people who to me seem happy to be at work, and genuinely care about their work.  There are at least 10 other Toyota dealerships closer, and I've been to some of them for quick service and always walked out of there completely disappointed by the experience, and I only have Acton Toyota to blame for spoiling me and showing me what is possible in an auto dealership. This place is worth the hour drive for sales and service IMHO.  Even if I'm having a terrible day, coming here, problems with my vehicle and all, actually put me at ease. That's again showing the immense value that they represent to me. I'd never go anywhere else to buy a car, ever again.
Han K.

Just great all around.  I would not go elsewhere.
Esther R. Carlisle, MA

Fine service with genuinely nice people.  Thank you.
Edward K. Bolton, MA

Your customer service is outstanding; you should teach classes to other people in other businesses!
James K. Bedford, MA

They have figured out the formula for making car buying a pleasant experience. I wish more dealerships were like Acton Toyota.
Review posted on DealerRater By Username "atb09"

Outstanding and friendly service. I always look forward to coming to Acton Toyota of Littleton.
Patrick H. Concord, MA

Really delightful. Thanks for such a pleasant place to wait and such great communication from the service advisors: I was called partway through and given an update. Splendid!
Deborah B. Sudbury, MA

As usual, the entire service appointment was a pleasant experience.  It doesn't even compare to any other garage or similar business I've taken previous vehicles to.  I will continue to do business with Acton Toyota of Littleton for as long as possible (it's worth the drive even from Hampton, NH).  Thanks!
Scott B. Hampton, NH

Love everything about it. I just turned my car in and leased a new one. Smoothest transaction ever! Thank you Alex W.
Joanne C. Devens, MA

Thanks to service department today. I had 15,000 mile check up , and software update on my Tundra. As I waited for 2 hrs. I inquired on status. Turns out my truck got state inspection. So the software could be updated. Long story short Sandy Joyce was excellent she took care of inspection. This is why I will NEVER PURCHASE or SERVICE my anywhere but here at ACTON TOYOTA!
Michael C. Townsend, MA

Acton Toyota of Littleton is the only facility I would have our Toyota Camry serviced at. We, as a family, have nothing but praise for every department, especially Service!
Adrian P. Concord, MA

Great, prompt service! Love the new facility Love the free breakfast! Thanks a bunch!
Diane F. Acton, MA

It is always a great experience bringing my car into Acton Toyota!  Thank you!
Rebecca E. Chelmsford, MA

It is a great experience.  Complimentary breakfast. Free coffee and orange juice.  It is a pleasure to wait for one's service at Acton Toyota of Littleton
James M. Chelmsford, MA

LOVE the service I get, and I love how comfortable you make it for us to wait for our service to be done. I love that you have a fitness center and a place to shower afterwards, and I love the cafeteria. And I love how you treat your customers! Far and away the best experience at a dealership I have ever had.
Katherine R. Maynard, MA

Exemplary service as always!  I always study what goes on at Acton Toyota to get ideas about great service that I can use at my own place of business.
Ann G. Acton, MA

Acton Toyota should be a case study not only for auto dealerships, but for any retail business.  They seem to hire people who to me seem happy to be at work, and genuinely care about their work.  There are at least 10 other Toyota dealerships closer, and I've been to some of them for quick service and always walked out of there completely disappointed by the experience, and I only have Acton Toyota to blame for spoiling me and showing me what is possible in an auto dealership. This place is worth the hour drive for sales and service IMHO.  Even if I'm having a terrible day, coming here, problems with my vehicle and all, actually put me at ease. That's again showing the immense value that they represent to me. I'd never go anywhere else to buy a car, ever again.
Han K.

It's the best dealership I've ever been to.  I always have a great experience and have never had any problems.  Everyone there is so wonderful!

Ruby W. Wayland, MA

As always, everyone was exceedingly polite!
Marisa H. Sudbury, MA

Acton Toyota should be viewed as the gold standard for how auto dealers should treat their customers.
Patrick M. Oxford, MA
Congratulations!!!  Acton Toyota of Littleton has the best SERVICE DEPARTMENT! All of us are very happy with the extremely professional team. John Bernard and Dan Sweeney are always very helpful. Thanks!
The Jojatu Family

From my initial call to the appointment yesterday, everyone was great.  Dan Sweeney, Asst Service Mgr., was great.  Took the time to explain the recalls, etc. Would highly recommend Acton Toyota - Thank you!
Edward B. Groton, MA

I think the facility is great!  Never said that about any other car service place.
Joanne B. Concord, MA

It was the usual stellar service appointment.  Despite the initial back up of cars waiting to get into the garage, (which I've never experienced before), a gentleman promptly came over to apologize and let me park the car and head inside.  Of course, I forgot to leave the keys and when I realized that, a girl at the desk said, 'oh, just give them to me.  I'll run them out.'  Again, I just can't tell you how nice all the Toyota employees are.  I am particularly fond of the red shirts which identify the service people.  At my other dealership, there's no identification and I swear, the service people avoid eye contact lest they need to do something.  and I could go on, but my lines are limited. but great job, Bob Moran and staff.
Thomas F. Acton, MA

Simply put - fantastic customer service. I truly appreciate the courtesy that I get at Acton Toyota - they always make you feel special and important - and the dealership is a true pleasure to spend time at - from Travis McCarthy, Sue at the front desk, or the service staff - I love being a part of the Acton Toyota family of owners - thanks again for a great job today.
Michael K. Bedford, MA

Service was excellent! There really is no possible way to improve because everything was as perfect as can be. My thanks to all the employees.
Kathy K. Bedford, MA

Everything went like clock work and I enjoyed the on-site lunch.
Paul H. Franklin, MA

Leo is great. He is friendly, polite and did his job for the dealership while making me feel like I was getting the best service possible. And of course, I was getting the best service possible! I love you Acton Toyota!
Sharon P. Carlisle, MA

Stephen was a pleasure to work with, he made buying a car easy. He is friendly, efficient and very knowledgeable. Acton Toyota is fortunate to have him. I particularly liked the absence of any pressure with him and this dealership.
Kevin T. Woburn, MA

It's an amazing operation!  A pleasure to spend time there and everyone is very courteous and pleasant.
Charles R. Acton, MA

As usual, my entire experience at Acton Toyota was extremely enjoyable from start to finish. Employees were prompt, friendly, and accurate.   Thanks again!
David N. Winchester, MA

Exceptional super service as always.
Arthur N. Pepperell, MA

Your service is excellent.  Over the years I have developed great confidence in your staff - they seem courteous, responsive, intelligent and honest.
Sylvia S. Concord, MA

You have made the service visit as good as it possibly can be (in my opinion).  The greeting by the valet, the sign-in, prompt attention, courteous service, service that resolves the problems, effort to provide cheaper alternatives when available, breakfast, internet... great job!
Michael C. Westford, MA

The Service Team at Acton Toyota of Littleton is truly outstanding.  I enjoyed Stan Dekhtyar helping me to learn more about what needed to be done to my Prius.  I also enjoyed the complimentary lunch and will be back for my next service visit as I know I can trust the Service Team at Acton Toyota.
Slava W. Harvard, MA

I'm a long-time customer of Acton Toyota and you make it so much easier to have my service done - your employees are the greatest!
Sherrill S. Littleton, MA

Superlative service in all respects in all categories. That says it all.
William T. Sudbury, MA

I like the check in process, the meal offered, and the bonus points system. The facility is outstanding with TV & wireless. Love it.
Dorothy C. Groton, MA

The best service in the world!
Ronald S. Acton, MA

I love this dealership, it's the best in every way.  I bring my own cars and my company car here and only here!
Margaret G. Bedford, MA

This service department is the best in the New England and maybe the USA. I was dismayed they moved further from my residence, but the 45 minute drive is well worth the time. Friendly, courteous, prompt, smiling, cheerful...exacting, craftsmen, care about customers. These are but a few of the superlatives describing this dealership and its fabulous service department! Keep up the good work! Also, lets not forget the sales department who gave me a great deal on the Toyota's I purchased 2 1/2 years ago.
Stephen G. Sudbury, MA

Superb service. Competent, businesslike interaction with the service person. Everything was done perfectly as far as I can see. This dealership should get an award for conducting their business efficiently, fairly, and professionally. Thank you.
Alan H. Groton, MA

Best service department in New England if not the country. Thanks for all the great work.
Bonnie P. Sudbury, MA

I drove from Hadley Mass looking to purchase a Tacoma. I visited several dealerships in my home Town area, along with several within 100 miles without feeling comfortable in making a purchase. I was met at Acton Toyota with a true sense of being treated with respect.  Chris Johnson walked me through the purchase process which I made without hesitation.
David H. Hadley, MA

From the warm greeting at the front door to the treatment by the sales person - Steve Jensen - everything was professional and courteous. This is clearly an institutional policy as I never witnessed anything but professionalism from every person I interacted with. 
Overall, a tremendous experience, a good price, and a very satisfied customer.
Ryan M. Westford, MA

Our experience at Acton Toyota can only be described as FABULOUS. From the first time we had contact with this dealership and in particular with Neil O'Leary to the very last as we drove off the lot, my husband and I felt like we were valued customers. Top notch customer service must have been invented at Acton Toyota because they for sure practice what they preach!
Paul & Jeanne M. Sudbury, MA

This will make my 4th Toyota purchase.  I've been to many Toyota Dealers throughout southern California and here on the East Coast.  Your dealership has by far outweighed them all as far as professionalism and kindness.
Teresa B. Dover, MA

I wanted a no-pressure, no-hassle, and completely transparent car purchase, and that's what Tom Downing provided. He answered questions clearly and cheerfully, and was relaxed during my visits to Acton Toyota so that I never felt any pressure or manipulation. He explained the costs clearly and offered a fair and competitive price for the car and the trade-in. I appreciated his friendly and competent approach, and I would come back again.
Ted F. Walpole, MA

I used to dread going to the dealership for service. With Acton Toyota of Littleton, it is a treat (and so is the delicious complimentary breakfast).
Timothy G. Harvard, MA

Wow - I can't believe how pleasant having an oil change could be!  Thanks.  (WAAAAY better than Nashua Toyota - they are not even in the same league)
Susanna G. Dunstable, MA

My experiences with Acton Toyota have been fantastic from the moment I bought my car from your dealership down to all my times I've needed service for my truck. I love your dealership, thank you for keeping up your good work.
Brian C. Arlington, MA

Great service, as usual.  Wonderful dealership.
Laurie C. Acton, MA

Every aspect of the purchasing experience was superior to all other local dealerships... from the test driving, the purchasing, and even the service experience are all top-notch. The dealership experience counted almost as importantly as the car itself, and the fantastic dealership in Acton really swayed us!
Chris B. Groton, MA

I am so sad to move out of state and lose excellent service providers like Acton Toyota.  Neil and all the team members, especially the mechanics have done an awesome job.  I have never had to bring my car back twice for the same symptom, everything got fixed right the first time ... efficiently and effectively.  Thank you, thank you, thank you.
Dorothy A. Maynard, MA

Outstanding service as always. Best cafe in town.
Arthur N. Pepperell, MA

The service provided is always topnotch and state of the art, with every little need met and very speedy and courteous help.
Janet L. Acton, MA

I went to Acton Toyota for my 2nd "no money down lease" and have had a great experience both times. There are no "small print gotchas", it is truly a no money down lease. Li Tsao was very helpful in picking out my new Camry SE and followed through on sending registration and follow-up.  Overall, I have been very satisfied with the dealership over the past 3 years dealing with them.
Lloyd F. Winchester, MA

Thank you for your integrity and it is always a pleasure to see familiar faces at the shop!
Karen K. Acton, MA

Keep up the good work, I never knew getting my car serviced would be so enjoyable.  The waiting area and food is perfect, thanks.
Sophy M. Groton, MA

Still the best service department in the USA!  Keep up the good work!
Bonnie P. Sudbury, MA

I have been in the business world for many years and I always pay attention to customer service. Acton Toyota delivers top notch customer service. I knew the moment I walked in and was greeted by a warm friendly smile that it was going to be a pleaseant experience and it was. Many people cannot put car purchase and pleasant experience in the same sentance, however if you shop at Acton Toyota you will:) Thank you Doug and Scott for making my car purchase a great experience.
Kathy E. Orange, MA

As always, thanks for the excellent service and courtesy food voucher... I think that your Service team is the BEST in the world!!!  

Joe S. Shirley, MA

You do a terrific job...and so does the cook upstairs with the scrambled eggs.  I would go nowhere else for repairs. 
Esther R. Carlisle, MA

Still the best service department in the USA!

Bonnie P. Sudbury, MA

Great breakfast, love this place!
Robert K. Concord, MA

You are all so good, and yet still getting better each time.
Patrick W. Medfield, MA

What an amazing place Acton Toyota is -- pleasant, prompt and great service PLUS so many generous extras, like really good quality food & drink and comfortable (and numerous) places to sit, making the wait go almost FASTER than you WISH!  It actually feels more like going to a spa for the day than going to get your car repaired!!!
Alan & Laurie S. Acton, MA

Free breakfast, free service, in and out in an hour... Awesome
Edmund S. Belmont, MA

Customer hospitality is so often ignored in today's world. As a graduate of a hotel school, I was most impressed with Acton/Littleton Toyota. Congratulations to the staff and management for their first class service in a timely fashion!
Sherry M.Pepperell, MA

Service is everything and Acton Toyota has mastered that attribute. I will recommend this dealer to anyone and everyone that is looking for exceptional service, quality workmanship and fair pricing.
James L. Nashua, NH

We love the prompt service each time we come.  Marvel at the fast turn around and precision timing of services.  Don't know how you do it all.  It's great!
Roger W. Hudson, MA

A+++ Service Dept!
Max S.Westford, MA

Scott was fantastic to deal with.  Pre-negotiated a price over email.  Drove down to Acton Toyota and had all of the paperwork done within an hour.  No funny business with this dealership. Very pleased.
Bryan L. Westborough, MA

Thanks again for your top-notch service and comfortable waiting area. I actually look forward to bringing my car in!
Nancy S. Concord, MA

Outstanding service and customer relations.  The best car experience I have ever had. Please thank your entire staff.
Bill M.  Brooklyn, CT

Terrific service. Don't change a thing!
Richard B. Groton, MA

Acton Toyota has to be THE most customer focused dealership i have ever done business with.  You have secured my loyalty.  Thank YOU all!
Jacqueline L. Dracut, MA

We truly appreciate Eric's assistance with a matter that he quickly resolved for us.  We find Acton Toyota to be consistently very service oriented and fair in pricing and a pleasure to deal with.
Marie A. Lexington, MA

Acton Toyota is the only place for service I truly do not mind taking my car. It is a totally stress-free experience!! They deserve very high praise!
Rhoda F. Framingham, MA

Great system from start to finish.  Staff well trained with what is obviously a consistent method. Keep it going; I'll keep on coming in!
Theresa P. Acton, MA

Your service team is the BEST in the business... prompt, very knowledgeable, friendly, attentive, professional and a million plus other positive adjectives!  Keep up the great work!!!   
Jose S. Shirley, MA

Acton Toyota sets the standard that all car dealerships should aspire to. It's not rocket science. Nobody wants to be "sold" a car. They simply want help buying one. There are no games at Acton Toyota, just a professional, pleasant experience and great value. In terms of the service department I can say this with complete honesty. I can't wait until I need an oil change..... It's a service department experience like nothing else. You drive into the garage out of the weather and are taken care of by a valet. Your service advisor explains and goes over everything, and you are sent upstairs to enjoy a free breakfast or lunch, made fresh to order by great cooks. Starbucks coffee, Poland Springs Water, tons of comfortable space to stretch out and relax or work. You think you are saving money by going to Jiffy Lube....... forget about it, nothing compares to ActonToyota of Littleton.
Greg D. Clinton, MA

Breakfast upstairs was AWESOME and the waiting room was very comfortable with a nice selection of magazines and papers.  Very nice touchs.
Lisa R. Acton, MA

What a wonderful place Acton Toyota is -- I live in western Mass most of the time now and I still make a point of coming back here whenever my car needs service, not only because I bought the car with you but because you do such good work, are so efficient, and have a wonderfully comfortable place to wait -- from coffee, juice, and donuts, to a cafe, to a wi-fi room and comfortable seating everywhere.  Kudos to you -- keep up the great work!
Laurie T. Acton, MA

As always, I appreciate receiving the meal voucher for the cafeteria, as I live 50 miles away and so must wait while my service is performed. I also appreciate the courtesy of all of the service department personnel. I always feel as if my business matters, even if it is only basic service that I have scheduled. Thank you!
Janice S. East Brookfield, MA

I'm not sure which I appreciate more...the excellent service or the delicious hot breakfast!
Anne B. Concord, MA

I now commute from Cape Cod to Acton Toyota because you are the best. Best service, best environment, most trusted. Wish you could be cloned so you're more accessible over the next 5 months while I'm in Arizona. From the friendliness of the girls at the front desk to the availability of the technicians to answer questions, you set the bar. Thank you!
Gayle S. Acton, MA

You guys are the best!
Vaughn M. Pepperell, MA

This is the best car dealership I have ever experienced.
Karen A. Waltham, MA

I think Acton Toyota has the secret sauce other dealers should mirror.
Sal B. Georgetown, MA

Very positive experience! Loved my FREE blueberry muffin! And also the very professional way in which my concerns were handled.  I will continue to bring my gorgeous 2001 Highlander LTD to your dealership for any of her "old age symptoms"  Best car I ever owned, and so far the best I have been served at a dealership.  YOU ROCK!
Dottie M. North Billerica, MA

Everyone gives 110% service - keep up the good work.
Ann Marie P. Leominster, MA

Love the breakfast and the fact that there is wireless available.  Many thanks.
Daphne S. Cambridge, MA

Another great performance by Acton Toyota.  Even my toast from my free breakfast perfect....THANK YOU for getting me back on the road so quickly.
David H. Carlisle, MA

This is the finest dealership I've ever visited.  The level of quality and customer care is unparalleled.  Providing a lunch coupon with tremendously delicious offerings is fantastic.  The Wi-Fi was super fast.  Dan provided amazing service.  I'm so pleased that I purchased my vehicle here and it is a pleasure returning for service.  Thanks again for everything.  Every dealership should emulate yours.
Scott J. Billerica, MA

Upon arriving back to work with my car, I gushed to anyone who would listen to me how friendly everyone is at Acton Toyota. It is truly a pleasure to do business with you!
Bruce E. Shirley, MA

I am so happy always with the staff, work done, and the unbelievable treatment at Acton Toyota.  I could not say enough wonderful things about Acton Toyota.  I made a very wise choice in buying a car from this dealership.  I had my 30,000 mile check up today and I am so pleased with everything they do.  thank you so much.
Patricia B. Needham Heights, MA

Everyone was very positive and helpful. The detail to customer service is excellent...I enjoyed my breakfast, nice amenity - Thank you
Patricia S. Waltham, MA

As always, the service at Acton Toyota is the best. There are other Toyota dealerships closer to home, but I'm always willing to drive to Acton Toyota because I know the service there is second to none.  A customer for life!!
Peter N. Dracut, MA

Free wireless in the cafeteria is a genius idea. I can wait all day and get tons of work done. Excellent service overall, and your prices are reasonable. I'll come back over and over.
Barbara H. Acton, MA

Always a good experience and a pleasant place to wait and work. Thanks for the breakfast!
Ian B. Westford, MA

Acton Toyota continues to excel. Your service - and your service facilities - are absolutely outstanding. Thanks for your work - and for giving us confidence in the condition of our car!
John K. Stow, MA

Always an easy visit with lots of amenities - thank you!
Ellen G. Framingham, MA

Acton Toyota is an awesome dealership. 
Lilian M. Concord, MA

Valet service upon arrival and departure is second to none!
Charles S. Littleton, MA

I love Acton Toyota! If only all car dealerships gave such excellent service and established such a classy atmosphere!
Margaret G. Lexington, MA

Excellent experience as usual...everyone is so professional and friendly.
Elaine N. Westford, MA

I drive a 1/2 hour out of my way to get my car serviced at your dealership because I appreciate the service provided.  Thank you for treating me to lunch and for taking care of my car!  You guys ROCK!!
Vanessa E. Concord, MA

My experience with Acton Toyota of Littleton was above and beyond the best and easiest experience I have ever had with a dealership. Everyone was so friendly and helpful, and Wellington is a true asset to the company. He listened very well, knew exactly what he was talking about, and walked me through the decision making process with ease. He gives car salesmen a better reputation. The whole process was very easy, and all the hard work and running around was taken care of for me, and I got the car I wanted. I left extremely happy and I will never buy a car anywhere else. This dealership is the best, hands down.
Rebecca D. Fitchburg, MA

I have never experienced such great service at a car dealership. The service group is why we bought our last two Toyotas at Acton Toyota of Littleton Toyota.
Pamelyn S. Westford, MA

Always EXCELLENT service. Thank you.
Norma W. Concord, MA

You run a magnificent operation - Spotless facility and courteous, efficient employees.  Keep up the great work.
Kirk K. Acton, MA

Always a pleasant visit to Acton Toyota, clean, neat, organized and friendly people everywhere who smile and say hello!!!
Albert R. Chelmsford, MA

Service was as usual, exemplary!
Walter G. Acton, MA

As always the Acton Toyota service is superb.
Anthony M. N Billerica, MA

Fancy new digs! Great service. Thanks
Margot S. Westford, MA

Amazingly service oriented, you guys win the prize on service.
Anne S.Concord, MA

A pleasure as always.  Thank you for helping me take care of my car.
Dorothy A. Maynard, MA

Without doubt the best run and organized dealership I have been to in my 50 years of owning an automobile, keep up the great work!
Brian H. Stow, MA

Lots of staff with smiling faces and helpful attitudes.  Too bad all businesses don't get this key concept!
Diane D. Concord, MA

Excellent service -- both checking in and out -- courteous, full explanation -- not to mention a great place to get some work done while I waited...  and with great coffee!  Thanks!
James W. Lincoln, MA

I find the service at Acton Toyota consistenly outstanding in all ways--and that is why I will make the drive from Newton, MA to Littleton to have any and all work done on my Scion now and forever!
Wendy D'Ambrose-Director, Graduate Career Services, Bentley University

You guys are the BEST!
Dan F. Salem, MA

Quite a dealership!  Great service- wonderful coffee.  I resisted the donuts and free breakfast.  I would not be able to resist muffins or scones.  Seriously, a wonderful experience.
Phil C. Wayland, MA

A few weeks ago I needed an emergency repair to my Toyota while traveling in New Jersey.  While the service department was fine - the experience gave me a whole new level of appreciation for Acton Toyota.  You are the best!
Regina H. Lincoln, MA

Place is fantastic. Great service and amenities. Would never go anywhere else.
Olympia W. Acton, MA

Your service organization is the best in the industry.
Dale F.Lexington, MA

The service at Acton Toyota in Littleton, from the start (when I bought my Prius there in 2009), to present, which includes all of the service calls (and there really hasn't been that many) has been the best service that I have ever had in my life.  I really appreciate the promptness, the ease of getting in and out so quickly, the attitude of everyone there, and most of all, I appreciate the reasonable and affordable charges that you state and bill for each service.  I could go on and on, but I think you understand where I am coming from.  Thank you VERY much!
Randy F. Ayer, MA

Excellent work, keep it up :-).
Fast, friendly, I couldn't ask  for a better dealership.
Darren K. Chelmsford, MA

LOVE your service!!!!
Nancy S. Concord, MA

Great job; 3.5 hours predicted for this 30K service, 3.5 hours it took.  Easy and free wifi, doughnuts and a coupon for lunch in the upstairs cafe, spacious and super-clean facility... these are just some of the reasons I keep getting my Rav4 serviced at Acton Toyota rather than the sub-par Toyota shop near where I live in Lexington.
Robert K. Acton, MA

Great service and thanks for breakfast.
Marc N. Littleton, MA

I am astonished about how pleasant an experience it is to visit your dealership.  I cannot imagine going anywhere else.  What used to be a dreaded trip and waste of time is more pleasurable because of the amenities you provide to make my visit pleasant and productive -  you feed me and give me wi-fi!
Patricia R. Bolton, MA

Keep up the hospitality suite downstairs with coffee and doughnuts and breakfast upstairs.  They finished my car too fast - I could have easily stayed another hour sipping coffee, answering office email and just relaxing.
Judith P. Littleton, MA

Acton Toyota in Littleton, Massachusetts, is perhaps the finest dealership within 50 miles of here.  My Service Rep Mr. Crowley was very kind and taken care of my needs in a timely manner - I've received nothing but superb service at this dealership "ALL OF THE TIME."  Thanks, Acton Toyota for serving this community with such concerns of doing a superb job and supporting this community.
George S. Fitchburg, MA

I love the complimentary breakfast and the quiet computer room.  I get more work done at Acton Toyota than in the office.
Marilyn & Lloyd S. Lexington, MA

As always, I am impressed with the consistently high level of service and customer convenience awareness upon which Acton Toyota bases its culture.  It takes a lot more work and dedication than I believe most people are aware of.
John G. Pepperell, MA

You continue to exceed my expectations. A very welcome surprise. Business schools should be studying your model.   Each employee I encountered today was exceptional.
Kristin D. Grafton, MA

Thank you for being so efficient and pleasant! LOVE this DEALERSHIP!
Patricia M. Westford, MA

Service was perfect as always and you can't improve on perfection!
Camille D. Dracut, MA

Excellent as always!  The best dealership I ever had a relationship with!
Diane H. Lowell, MA

Acton toyota, as a whole, was remarkable! It felt more like going over a friends house than going to a car dealership. The playroom, the smiling employees, the donuts, the cleanliness and the impeccable customer service made this the most enjoyable car buying experience I could have imagined. Thanks again Tom!
Josiah C. Concord, MA

Acton Toyota absolutely has first class customer service.  It is by far above and beyond any other I know.  It exceeds any expectation I would have for car maintenance service. Gold standard.  Top notch. Always a very positive experience.  THANK YOU for getting it so right.
Lisa C. Acton, MA

When I tell my friends what a wonderful experience I always have at Acton Toyota -- including a delicious breakfast -- they are amazed!!  Thank you.
Anita B. Concord, MA

The waiting area facilities are outstanding! The WiFi is available everywhere and the complimentary breakfast made my wait very pleasing. Acton Toyota of Littleton takes service to a whole new level. You don't take customer satisfaction lightly, do you! Thanks!
Susan M. Acton, MA

Of all the car dealers that I have dealt with Acton Toyota has the best waiting experience.  I love the fact that there is a quiet room with Wi-fi and I can actually get work done while I am waiting.
William B. Ashby, MA

I always enjoy visiting your location. The wait goes by fast, the cafeteria is outstanding and the entire atmosphere is fantastic. Thanks! 
Maureen M. Concord, MA

Great job! This is the only car place that I've ever gone to where I've never been disappointed.
Edward C. Bedford, MA

There's simply nothing you could do better!
Cioview Corporation Acton, MA

I love Acton Toyota of Littleton!
Heidi P. Acton, MA

The service is always outstanding.  This dealership is beyond compare.  The entire experience is off the hook great!
Eugene K. Somerville, MA

Fabulous service!
Peter Z. Westford, MA

Love the breakfast and the wireless.
Nicholas N. Concord, MA

I always have a good experience at Acton Toyota.  Everyone is always polite and efficient, and I appreciate it.
Jay L. Maynard, MA

You're the best
Lynne D. Framingham, MA

Acton Toyota always offers the highest level of customer service. Bringing my car in for service is always a pleasure! In my own company we use the customer service philosophies discussed in the book "Raving Fans". I am truly a raving fan of Acton Toyota.

Steve Martin took care of my service needs and he was a pleasure to work with and went the extra step to exceed my expectations.  I have a mercedes and the service at Acton Toyota exceeds the service I get on my merceded benz.
Douglas E. Lincoln, MA

I love coming to Acton Toyota. It's worth waiting for your car, because the experience is just so pleasant. Thanks for feeding me breakfast!
Laurie & Dan P. Acton, MA

I live in Manchester, MA but always take my Corolla to Acton Toyota...."worth the drive"!!
Carole L, Manchester, MA

Love love love you guys!
Colleen C. Littleton, MA

Best service experience I have every had.....and that doesn't include the free lunch, coffee and donut.  Thanks a lot!!!!!
Cheryl M. Arlington, MA

Just moved to the area and found your dealership online.  I was very impressed with the customer service.  So convenient having a play area for the kids - the time flew by and we were out of there quickly. Thanks! We will definitely be back.
Virginia B. Sudbury, MA

Every experience at Acton Toyota is an excellent one.
Patricia B. Needham Heights, MA

You have an excellent service department.  Customers are pampered with a cafeteria and TV or computer room - everything someone could ask for.  Thank you.
James S. Sudbury, MA

You guys rock.  Quick enough service for walk in - you set my expectations correctly when I arrived.  Free lunch, free wifi, free coffee while I wait.  What is not to like?
Felicia S. Amesbury, MA

Kudos on your new service center.  As I mentioned to someone there, it strikes me as the Jordan's Furniture of car repair.  The facilities are terrific, the staff look clean, and the pervasive attitude is one of respecting the customer.
Daniel G Acton, MA

Love Acton Toyota! Delicious Free Breakfast, Great WiFi - didn't want to leave when my car was ready!! thank you
Amy S. Concord, MA

Outstanding service, excellent lunch, phenomenal people!  Thank you!
David J. Lancaster, MA

I always enjoy coming to your facility as there is always a proper greeting, appropriate and professional attitude throughout the staff, and a satisfacory ending accompanied by comprehensive explanations of the work performed which satisfies the customers peace of mind.
Thomas T Concord, MA

YOU ARE AWESOME, ALL OF YOU.  You know what you are doing and know how to treat a customer. Excellent job, always.
Heidi S. Acton, MA

Acton Toyota is a class act and model of efficiency and competence.  The most impressive company that I have had the privilege of doing business with...ever!!
Robert T. Orange, MA

It was my pleasure to experience your service department.  The way I was treated with complimentary breakfast, loaner car and now a gift certificate for my birthday, I am truly amazed!  You now have my loyalty for life for service and when it comes time sales will get a visit from me as well.
Anthony P. Clinton, MA

Your dealership is PHENOMENAL, and well worth the 45 minute trip I take to get there from Bedford, NH.  The staff is friendly, efficient, attentive, and prompt.  THANK YOU!
Tiffany P. Bedford, NH

We continue to enjoy your great service and your amazing new facility. Thanks. We live in Vermont, but always have our car serviced in Acton.
Walter C. Concord, MA

I came in for my annual inspection at 7:00 AM.  It only took about half an hour.  In the mean time, I had a cup of Starbucks coffee and a doughnut.  I also had a chance to read the morning paper.  When everything was done I found a complimentary bottle of water in my cup holder.  It is because of great service like this that I keep coming back to Acton Toyota of Littleton.
Thomas Z. Stow, MA

I am always amazed by the phenomenal service provided by Acton Toyota, from the reception staff to sales and service staff.  Thank you!
Carolyn G. Concord, MA

I've always had such a positive experience at Acton Toyota. It's where I bought my car and have it serviced. Wouldn't go anywhere else. Worth the hour to hour an a half drive.
Kathryn S. Danville, NH

Great experience today--Mrs. Obama couldn't have been more quickly and pleasantly serviced.  Dan Sweeney very pleasant.  Such a pleasure to hang out in the comfy cool lounge sipping my favorite decaf Starbucks coffee where I could read through a magazine without tv interference.  Totally unexpected and welcome final touch:  finding a cold bottle of water to sip on the way home on this hot and steamy day.  Couldn't help but think that you have thought of absolutely everything. What a giant step forward compared to experiences in past years.  Thank you.
Maureen T.  Chelmsford, MA

The free shuttle service was great! The driver was prompt, courteous, and pleasant.  This free service saved my family a lot of car juggling and allowed me to pick up my van hours before I could have picked it up if I had to wait for a family member. Offering this service free of charge is an excellent way to treat your loyal customers.
Regina S. Westford, MA

The service was great and the Cafe is very relaxing, great food. This is the best Toyota dealership I have been to. Wi-Fi works great!
Sijian L.  Boylston, MA

I had a wonderful experience shopping for my new car at Acton Toyota.  They listened to all my needs and matched me up with the perfect vehicle.  I ended up getting the best deal and best car buying experience at Acton Toyota.
Jair M. Fitchburg, MA

I have been going to Acton Toyota for almost 20 years and there has never been a problem with this dealership. The Staff always treats me as if I am their only customer.  The service is top of the line.  I would never consider going anywhere else, even to another dealership for service.
Camille D. Dracut, MA

This was my first visit to your Service since you moved to Littleton. As an Acton resident, we were sorry to see you move, but I now understand that by being able to build a new facility, you could provide tremendous amenities that were not possible in Acton. I used the cafeteria - thanks for the lunch. I used your wifi room. I browsed your new cars. The place was fantastic - and I was having my Honda serviced, not our Toyota. I've always wished Honda would build a dealership nearby, but I tell you, I don't think they could come anywhere near to the level of service that you provide. Great job.
Joseph C. Acton, MA

Eric was great!  As always, NO other Toyota Dealer can compare to Acton Toyota of Littleton. Someone even saved me 2 donuts, as they knew I was coming in!  Thanks once again for your outstanding service!
Harriet R. Westford, MA

Fast service! Everyone in that building was taking care of the customer.
Gerald L. Chelmsford, MA

I love Acton Toyota. It is the best dealership I have dealt with in my many year of driving. Very clean service area, professional staff, customer amenities like no other dealership and fast service.
Keep up the excellent work.
Louis C. Bolton, MA

So the word is out: Acton Toyota is THE best place to buy and have your Toyota car serviced!
Nancy M. Charlton, MA

I have never experienced such a modern and thoughtful dealership before. Congratulations.
William M. Sudbury, MA

It always seems more of a pleasure to take my car in for maintenance rather than a chore. All the staff is very courteous and efficient.
Evelyn S. Hardwick, MA

Your sales, service and amenities always exceed anyone's expectations.  You are the best dealer I have ever encountered. 
Bonnie M. Carlisle, MA

I must say that Acton Toyota is an exemplary auto dealership.  Being in the service business myself, you have succeeded in making automobile purchasing and service a truly pleasant experience.  From Sue at the front desk to Travis in sales and Brian in service - 5 Gold stars, even other employees always seem to take the time to say hello and truly make you feel welcome.  For that, I will be an Acton Toyota customer for a very long time.
Sonya K. Westford, MA

You gave me excellent service. I would definitely refer friends and relatives to Acton Toyota.
Susan H. Chelmsford, MA

This was as painless a car buying experience as I have ever had.
Charlie T. Wayland, MA

Buying a vehicle can be worse than going in for a physical, however you and your team have made this purchase a pleasure. Thanks!
Kirk W. Cave Creek, AZ

I wanted to let you know what a wonderful car buying experience I had with
Michael B. Northborough, MA

I can honestly say that this was the least painful car purchase I have ever made.
Jeffrey B. Belmont, MA
Being in my sixties, I have used many auto service shops over the years. By far, Acton Toyota is the best.
Walter S. Stow, MA

The best experience I have had buying a new vehicle. You have a great reputation and now I know why. Thank you.
Susan K. Winchester, MA

I found a bunch of honest individuals running an efficient dealership. is the only way to buy a car!
Elena N. Quincy, MA

I don't know what more I could have asked for from you.
Lois H. Worcester, MA

Many thanks for your efficient and professional attitude and service. It has been a pleasure doing business with you.
Linda P. Medford, MA
Thank you for making my car buying experience such a breeze. I will definitely be recommending your services in the future.
Murtaza M. Brighton, MA

Ben, my wife and I are glad that we were able to purchase a car with your knowledge, wonderful personality, and great service.
George & Leena Z. Framingham, MA
The process was most definitely simple, honest, and hassle free -- everything we were looking for from a car purchase experience.
Daniel & Anne W. Hudson, MA

You provided the best deal up front, no game playing.
Asher G. Boxboro, MA

I loved working with you. I felt you were sincere and had my best interests at heart.
Leila R. Concord, MA

Our past two purchases through have been especially painless, and we plan on making our future purchases the .com way!
Jim & Peg G. Maynard, MA

Ken, the price was right and the service was excellent. I would recommend you and to everyone.
Anne W. Watertown, MA
It takes less time to buy a new car thru the Internet Sales Team than buying your weekly groceries.
Veerappa C. Arlington, MA
Ben, I can't remember ever interacting with a more sincere and conscientious car salesman.
Richard A. Bedford, MA

The prompt service from your courtesy shuttle driver really made the service visit a lot less complicated for me, and added great value to the customer service experience.
Marc B. Sudbury, MA

You made something we normally hate to do, very positive. Thank you again for your wonderful, personal service.
Ronald L. Plymouth, MA

No pressure, no attitude, only polite and courteous actions. Acton Toyota did it right. We will be back for our next car!!!
Anne & Joe F. Winchester, MA

I shopped several places before deciding to make my purchase at Acton Toyota.
Svitlana V. Attleboro, MA

Would I buy from Acton Toyota again?..... Absolutely.
Ray M. Chelmsford, MA

Courteous service managers, prompt service, complete satisfaction. You can't ask for anything more!
Paul D. Leominster, MA

You have made the whole experience of buying my new Toyota an absolute pleasure, as it should be!
Aileen A. North Andover, MA

Our interaction with the Internet Sales Team was nothing short of outstanding.
Chris & Kara L. Medway, MA

Your team is professional, courteous, knowledgeable, and a pleasure to work with. I never felt pressured in any way to purchase.
Kevin H. Westford, MA

I have owned 18 Toyotas in the past 38 years, have driven several over 250,000 miles, and would not have my cars serviced by anyone but a Toyota dealer. Acton Toyota is superb!!!
John W. Acton, MA

The numbers you had given me via e-mail correspondence were exactly the same when I came to the dealership.  No hidden costs or add-ons.
Jennifer C. Tewksbury, MA

I'm really happy I found you! Your service is superior. Keep up the good work!
Nancy G. Hudson, MA

I would certainly say that you've exceeded my expectations.
Steven S. South Lancaster, MA

I am very glad to have purchased my new vehicle at Acton Toyota. Your service is excellent!
Jianhan L. Acton, MA

When I buy a new car I just want a good price with no haggling. I got this with
Ron B. South Royalton, VT

I think the business model you use in your Internet Sales Department is excellent. It is an experience like none I've ever had at a car dealership before.
Cal G. Westminster, MA

This is the second time I have purchased a car at, even though it is a 40 minute drive from where I live. I will definitely shop at Acton Toyota again.
Glenn T. Framingham, MA

The relationship between consumer and salesperson should be complimentary, not adversarial; I was pleased to find that you and all of the folks I dealt with at and Acton Toyota seem to believe in that.
James H. Cambridge, MA

You guys are the best...a world-class benchmark for service.
Jeffrey B. Belmont, MA

Great car, great price, great experience, enough said. Thank you!
Charles E. Merrimack, NH

I liked your straighforward approach. You clearly set forward the terms and conditions and followed through on them.
George K. Acton, MA

I have bought 3 cars via the Internet. This experience was by far the most hassle free of all previous experiences.
Pat M. Sudbury, MA

Buying a new car at Acton Toyota was a refreshing experience. I want to thank you and your associates for making this process as painless as possible.
George M. Burlington, MA

My experience with Acton Toyota's staff was wonderful.
Carol B. Marlborough, MA

Everyone at Acton Toyota has been helpful and nice. It was worth going to the 'burbs to have a pleasant experience all around.
Sally O. Cambridge, MA

If and when I need another vehicle I will definitely buy it from Acton Toyota. You and your staff went out of your way to help me through the whole process.
David T. Jaffrey, NH

Having researched and purchased four vehicles in the past four years, buying from Acton Toyota was the best of all.
Rui P. Seekonk, MA

I was shocked and pleasantly surprised to receive a birthday gift certificate to the Westford Grille from Acton Toyota! Once again, I want to thank you and your employees for running such a customer-friendly business.
Lucia M. Harvard, MA

I was really impressed by how helpful and customer focused the team was.
Michael S. Concord, MA

Thank you for making my experience so great!
Heather F. Medford, MA

Everyone at Acton Toyota is wonderful. They make you feel as if you are a part of a big family.
Sheila C. Somerville, MA

Your business model is really revolutionary; it makes a world of difference eliminating all of the fear and dread that I normally associate with buying a car. I cannot thank you enough.
Lori P. Lexington, MA

Our recent experience buying a van from you was the best I've had--quick, professional, no nonsense, and a fair price for the vehicle we wanted.
Anne P. Harvard, MA

I will continue to purchase all my vehicles at Acton Toyota, and I will continue to recommend your dealership to my friends.
Dan R. Dracut, MA

Thank you for making the car buying experience hassle free. It was a very different and pleasant experience. We'll be repeat customers of Acton Toyota.
Alex C. Westford, MA

Best dealer experience I have ever had!
Steven L. Sudbury, MA

Having been a customer at Acton Toyota for over 20 years, I still am convinced that Acton Toyota is the most honest, capable and responsible service department anywhere in the country!
Harriet R. Westford, MA

I will recommend to any who approaches me and wants to buy a Toyota vehicle.
Sanjeev M. Southborough, MA

We have already told several of our friends about the great experience we had.
Jeff and Nancy L. Andover, MA

The negotiation process was effortless and I really felt that we were both working towards the same goal.
Nancy C. Winchester, MA

It was, honestly, the best car buying experience I have ever had.
Maggie M. Littleton, MA will be the only way to purchase a car from now on.
Pius K. Fitchburg, MA

We want to thank you for the most comfortable and relaxed car buying experience that we have had.
Marge & Dave W. N. Chelmsford, MA

I discovered Acton Toyota on & decided to take a ride from Peabody. I'm glad I did because I had a very pleasant experience!
Richard M. Peabody, MA

You took all the stress out of buying a car and I appreciate it immensely. The entire process was terrific.
Richard S. Lexington, MA

You guys do a really great job. Your commitment to customer satisfaction is so clear and your execution is flawless.
MaryLou B. Hudson, MA

Thank you very much for a great car buying experience. This was a very positive and pleasant way to conduct business.
Ramanujam R. Waltham, MA

What I like about Acton Toyota is that I feel valued as a customer and worthy of your time and efforts.
Sherry S. Littleton, MA

I love how friendly and professional everyone is.
Kyra M.

I was really impressed with you and your dealership.
Dennis T. Westborough, MA

I have purchased cars at Land Rover, BMW, and VW, and by far my experience at Acton has been the best. I intend to refer any colleague or friend that is in the market for a new Toyota to the Internet Sales Team at Acton.
Mike M. Boxford, MA

I would highly recommend Acton Toyota and the Internet Sales Group to anyone considering the purchase of a new vehicle.
Tim M. Acton, MA

Price was exactly as quoted. Most hassle-free buying experience I have ever encountered. Am now recommending this dealer to all friends & family.
Anton D. North Andover, MA

You made it easy to select Acton Toyota by providing exactly the information we asked for. Overall, this was a very positive experience.
David A. Milford, MA

I recommend Acton Toyota to all my friends and family for future buying.
Shiva V. Lowell, MA

Like a fine restaurant where the staff are quietly attentive, without being overbearing, and all are available to help you have a good experience... Acton Toyota welcomes you whether you're "just looking" or ready to buy.
Cyndy O. Acton, MA

I have been servicing my cars at Acton Toyota for a long time and will continue to do so because of your excellent service staff.
Danielle D. Stow, MA

It was an enjoyable, straight-forward and no surprises experience.
Vik M. North Chelmsford, MA

I'm going to direct anyone who is looking for wheels to make sure they talk with Acton Toyota!
Paul D. Leominster, MA

Quality team, quality service, flexible scheduling. It all adds up to a great experience.
Dawn A. Holden, MA

This is the fourth car my family has purchased from Acton Toyota despite the fact that we have Toyota dealers almost within walking distance.
Vinny C. Wakefield, MA

Just a quick note to say how pleasant our experience was purchasing our new car from you at Acton Toyota.
Dennis & Susan S. Arlington, MA

I am glad I decided to choose Acton Toyota. Thank you for everything. Just like you mentioned, it was simple, honest and hassle-free. Great job!
Radeth A. Lowell, MA

The experience of buying a car through Acton Toyota has by far exceeded our expectations, and I will recommend you to anyone I meet.
Norm J. Dracut, MA

I'm very pleased with my experience at Acton Toyota. The process worked precisely as I'd hoped. Thanks!
Scott B. Concord, MA

I won't go anywhere else for vehicle service. I know of no one that can beat your service.
Dennis M. Westford, MA

I was in and out in half the time that the service department first told me to expect. This is the way all service departments should be: friendly, efficient, competent. A+
Michael B. Chelmsford, MA

You made the purchase of our new car a rewarding experience.
Tom M. Chelmsford, MA

Dealing with was very straightforward with no games and no surprises. Acton is professional with no hassles.
Tracy B. Medfield, MA

You have lived up to everything you've promised. Thanks for your help!
Kelly M. Natick, MA

The experience was definitely simple, honest, and hassle free. I have already recommended to a number of family members.
Karen P. West Newton, MA

I am naturally grouchy. I enjoy complaining. My only complaint is that there is NOTHING to complain about at Acton Toyota. You always do an outstanding job!
Jane J. Boxborough, MA

You should publish your service model to all other service companies. I will be a loyal customer and the best word-of-mouth PR for Acton Toyota as long as you continue to be the best dealership and service experience a customer can have.
Pat C. Concord, MA

You have a great team and it's always a pleasure bringing our car in for service. Thank you for being there and enjoying what you do.
Douglas L. Acton, MA

Thank you for your honesty and bringing integrity back to the car buying experience. I have told others of my experience with you and have urged them, no matter how far away they might live from Acton, to visit you as it would be well worth it take the ride.
Marcelyn R. Chelmsford, MA

Everyone at was so helpful. Thanks!
Melody C. Claremont, NH

You were straight-forward with us, we felt at ease with you, and you and the Acton Toyota team did none of the usual games that dealerships often do.
Leonard & Deanna S. Sudbury, MA

It's pretty unusual to compare negotiating an automobile purchase to having a relaxing Swedish massage, but you guys pulled it off!
Lou N. Chelmsford, MA

It truly was no pressure. It is obvious that you have have taken car purchasing to a new level.
Joe L. Gardner, MA

Beyond Excellent!!!
Edward M. Townsend, MA

We found that's price was by far the most competitive.
Michele & Nittai K. Cambridge, MA

You were great! We never felt pressured into buying anything. You explained everything in detail and made our experience at Acton Toyota a very positive one.
Tony & Linda C. Westford, MA

Kathy and I feel that your service exceeded our expectations. See you next time we need a car.
Lou & Kathy P. Ayer, MA

We purchased a Toyota Highlander from Matt Lamoureux last August and his professionalism exceeded all expectations. We needed a second car this spring and only considered dealing with Acton Toyota. Matt introduced us to Ben Koller and we were very pleased with the level of service he provided. Matt and Ben are as dependable as Toyota itself!
Patrick & Trish N. Northborough, MA

It feels great to have a team of technicians that ALL serve your needs punctually, professionally and completely as requested.
Tom T. Concord, MA

I wish my past car buying experience were all as smooth as this one.
Jed W. Westford, MA

I can't get over what an easy and pleasant transaction it was!
Denise L. Methuen, MA

Internet shopping with Acton Toyota is the way of the future.
Steve K. Lawrence, MA

You made us feel like we were very special every time we walked into the dealership.
John & Rose S. Billerica, MA

Thank you for offering a quality product at an affordable price, in a hassle-free manner and following up with great service afterwards. You folks know what the word service means.
Lois H. Worcester, MA

My experience at Acton Toyota was excellent.
Jerry S. Wakefield, MA

Working with the staff at made things easy. Everyone was a great help.
Randall L. North Billerica, MA

Purchasing this car was surprisingly easy and hassle free. I would recommend you and Acton Toyota to anyone.
Katie D. Jamaica Plain, MA

I really appreciate your honesty and great service. It really did make buying my new car a pleasure.
Steve S. Lancaster, MA

As a long time Toyota owner and Acton Toyota customer, each time I have serviced a vehicle at your place you have always exceeded my expectations... and amazingly continue to do so.
Harold G. Bedford, MA

I have been coming to Acton Toyota for over 10 years for service. You are not the closest to where I live or work but I go out of the way to come to your dealership because of the exceptional service and professionalism.
Julia C. Framingham, MA

I come all the way from Fitchburg to have my car serviced by the great staff at Acton; your service is superior!
Catherine F. Fitchburg, MA

Not only were my wife and I satisfied with the car, service from you and others at Acton, but my cousin and his wife, who bought my 99 Toyota, were very impressed with the car and the actions of your group.
Jerry F. Dracut, MA

Living in Winchester, Acton Toyota is not the closest dealer, but it is the only place I will have my Toyota serviced. You are honest, straightforward, courteous, and extremely efficient!
Michael T. Winchester, MA

We had a great experience with personable and accomodating staff. Thanks.
Seth M. Wellesley, MA

Acton Toyota has a very good service in place for buying a car.
Vicky & Andy S. Lexington, MA

Couldn't be happier with every aspect of the Acton Toyota service experience. Top-notch people from start to finish.
David A. North Andover, MA

I recently purchased a used 2007 Rav4 via your awesome Internet team. I can well understand how your dealership can be so successful in a market saturated with mega dealerships.
Steven S. Burlington, MA

I was particularly impressed with the integrity of Acton Toyota and with your teamwork approach to sales.
David K. Carlisle, MA

Your friendly, low-pressure style made it a pleasure to work with you.
Jerry O. Carlisle, MA

I'll be recommending Acton Toyota to everyone looking at buying a new or used car.
Steve L. Arlington, MA

I bought my first car in 1978, and have purchased several since then. You were BY FAR the best person and dealer I have worked with. Thank you!
William H. Grafton, MA

The best automotive experience of my life.
Anthony H. Chelmsford, MA

We appreciated your no hassle approach and ability to get down to a number that was competitive quickly. There was no need to spend hours negotiating price.
Luanne P. Wayland, MA

Ben was honest, his explanations were genuine, and at the end I felt confident that I had gotten the best deal.
Karen G. South Grafton, MA

You were straight from your first email when you quoted a price and stuck with it to the last hand shake. Thanks!
Jack Z. Billerica, MA

Excellent service, responsiveness, courtesy. Not pushy, no deceptive practices, and no phony numbers.
Robert S. Lunenburg, MA

I must say that my experience at Acton Toyota was quite a pleasure. Everyone I spoke with was friendly and direct.
Elena M. Sudbury, MA

You helped make my first new car buying experience a smooth one. I will highly recommend to my friends and family.
Maureen G. Somerville, MA

After going to a number of dealerships we settled on Acton Toyota because from the beginning everyone was courteous and treated us with respect.
Eric B. Chelmsford, MA

I admired your honesty and NON pushy approach with me yesterday. You listened and HEARD what I said.
Doris P. Leominster, MA

We could not be MORE satisfied. Truly a rare car buying experience.
June M. Townsend, MA

We would like to thank you for the great buying experience with The whole process was hassle free.
Himanshu & Pratibha S. Acton, MA

I would like to appreciate the fully professional services I have received from Acton Toyota.
Kalpesh Chelmsford, MA

I would highly recommend Ben and Acton Toyota for those looking for a hassle free, no surprise, fair price car buying experience.
George M. Dunstable, MA

Thank you for making our purchase of the Toyota Highlander effortless. We love our new car.
Yvonne P. Weston, MA

This is our 3rd purchase from Acton Toyota, and we are so happy we chose your dealership.  Customer service is #1!
Maureen & James L. Arlington, MA

The experience with Acton Toyota was satisfactory on all counts, and we would certainly not hesitate to contact you for further assistance in the future.
Joe C. Newton, MA

We really had a wonderful experience with your dealership. Keep up the excellent work.
Melissa T. Paxton, MA

My wife and I appreciate you and your team's efforts last week to secure a Toyota Sienna that met our specifications, while at the same time providing outstanding service throughout the entire transaction.
Brian & Erica R. Medfield, MA

I highly recommend your dealership to my friends & associates, now & in the future.
Eli D. Chelmsford, MA

Of all the service departments which I've dealt with over the years, your's is the most professional, courteous, and knowledgable group I've had the pleasure of dealing with.
Jean Claude Stow, MA

It was nice doing business with you. What a difference from my last car shopping experience. Keep up the good work.
Mike Y. Pepperell, MA

Neil Schwartz and the whole team were amazing. I appreciate very very much the timliness and efficiency of everything.
Nora O.Carlisle, MA

I know I made the right decision in giving your dealership my business.
Maureen S. Sudbury, MA

You guys excel in delighting your customers, you win the share of their hearts not just their wallet. Keep up the good work, as far as you excel in delighting your customer you will always be #1.
George T. Chelmsford, MA

It was a pleasure doing business.
Mary B. Lincoln, MA

Thank you for making a possibly stressful situation truly enjoyable!
Christine & Cole P. Watertown, MA

I have never felt so comfortable working with a salesman as I did working with Ben.
Kelly L. Littleton, MA

This is the second vehicle we've purchased from I can't imagine an easier experience.
Frank J. Hudson, MA

You were helpful, knowledgable, and professional every step of the way.
Meghan G. Franklin, MA

You certainly accomplished your mission of a hassle free experience... it was a pleasure doing business with you.
Leo M. Norwood, MA

Everything from the sale, to the document sending, to the delivery of my new car to New Jersey was terrific.
Matt D. Oradell, NJ

My preference and choice is to come to Acton Toyota for all of my car's service needs, which is due to the level of service, friendliness, accurate diagnosis of any problems and providing an accurate timeframe for the work to be completed.
Bob B. West Roxbury, MA

Thank you for making the whole car buying thing such a pleasurable experience.
Cheryl L. Lexington, MA

You're simply the best around at this time, reasonable and professional.
Emmanuel K. Leominster, MA

Everyone that I dealt with went out of their way to be helpful. It was definitely hassle free.
Susan I. Bedford, MA

Your professionalism, kindness and friendly environment surpassed our expectations.
Brendan C. Lunenburg, MA

Thank you to the Internet Sales Team for a quick and painless car buying experience.
Steve M. Pepperell, MA

Start to finish it was a great experience, and it is one that I will be willing to tell my friends about when the time comes for them to find that next new car.
Bill A. Ashland, MA

As new customers to Acton Toyota, we were most impressed by the experience. When we are ready to buy our next Toyota, we will be in touch.
Art & Elaine F. Billerica, MA

I'm not at all comfortable with auto salespeople, and you have completely altered my attitude about them. I want to thank you for such a great experience.
Ruth L. Salem, MA

As usual, no problems...the service guys are great. Estimated time to complete inspection was to the minute. Service department is why I am a repeat customer.
Alan D. Lincoln, MA

I think simple, honest, and hassle free sums it up.
Karla F. Pepperell, MA

My experience at the dealership was painless. The process was simple and straightforward from beginning to end.
Ryan B. Groton, MA

The atmosphere and our experience at Acton Toyota was simple, honest, and pleasant. Thanks to you and the rest of your team. Keep it up.
Sam O. Billerica, MA

I have been dealing with Acton Toyota's service department for over 10 years and have always found everyone to be top-notch professionals.
Sally R. Groton, MA

Service professionals are great, waiting area is clean, comfortable, and stocked with reading materials. Great job!
Elizabeth K. Concord, MA

As always, I was treated with courtesy, honesty, and good will. You guys are great!
Peter O. Concord, MA

You treat the customer with respect and honesty. I definitely would recommend the experience to my friends and associates.
Tom N. Woburn, MA

You and your team were excellent and highly customer oriented as always. Which is why living in Newton, MA, I still drive to Acton to have my car serviced.
Wendy D. Newton, MA

Acton Toyota has provided the most professional and consistently trouble free service of any dealership or independent garage that I have dealt with over the 45 or so years I have been driving.
Mike K. Sudbury, MA

Amazing as usual. The service department at Acton Toyota is the reason that my next car will be another Toyota.
Jane E. Lexington, MA

Not only did you offer the best deal but it came along with the least amount of hassle. An actual pleasant car buying experience.
John G. Manchester, NH

I wish I had gone to Acton Toyota first. It would have saved me some stress.
Claire S. Marlborough, MA

We were very satisfied with the customer service at Acton Toyota, and we look forward to many more purchases from your dealership.
Eric B. Orange, MA

The lease quote you sent me via email was exactly what we ended up paying - no surprises.
Amy B. Westford, MA

My experience with you and Acton Toyota was by far the most hassle-free I've ever had.
Kerri & Johnathan T. Sudbury, MA

The pricing was just as quoted in our email exchanges and there were no hidden fees layered on after the fact.
Anton D. North Andover

We had a great experience with you and your Internet team and will recommend any of our friends interested in a Toyota to contact you guys.
Laura C. Waltham, MA

This is the BEST car buying experience I have ever had and I have bought many. I appreciated that there was absolutely NO PRESSURE for me to buy a car.
Michele B. Leominster, MA

Thank you for making the process painless.
Barbara R. Andover, MA

This is the first time ever in 25 years I have purchased a car without any negotiations because of your straight forward manner and open, honest information sharing approach.
Suman P. N Andover, MA

Thanks for a great experience.
Ray & Sandra F. Chelmsford, MA

You all showed very high professionalism and you lived up to the recommendations from our friends who have used you.
Jessie H. Tyngsboro, MA

I'm extremely pleased in every way with my experience at Acton Toyota.
Emily T. Framingham, MA

My experience at was very positive. I was impressed by your ability to stay with the price that you quoted me originally via email.
Jaimin P. Sudbury, MA

If we get another Toyota it will be through
Rob W. Chelmsford, MA

I was very pleased with the Acton Toyota Internet Sales Team. Acton Toyota earned my business by doing things right the first time.
Bob K. Harvard, MA

I wouldn't think twice about recommending Acton Toyota to any of my friends, family, or acquaintances.
Jerry S. Wakefield, MA

Not being "spun" in the sales process was very refreshing. It was a pleasure doing business with you.
Tom F. Medfield, MA

You have a customer for life as long as the smiling faces and friendliness continues.
Judy Z. Hudson, MA

We had an excellent experience dealing with Acton Toyota. Their consistency, honesty and reliability made business easier and pleasant.
Ajita & Atul B. Andover, MA

I'd rather travel a longer distance because of the way I am treated at your service department.
Terrence M. Lancaster, MA

Acton Toyota's Internet Sales Team is the best. You guys meet the customer's schedule rather than the customer having to meet the salesman's schedule! The price was right, the service was great, and the Toyota product is a great win for me!
Joyce L. Andover, MA

Acton has consistently presented me the best price of any dealer in Ma or Ct, and I checked them all. Their style sets them apart from other dealers since you get the best price possible right off the top without negotiations. There's none of the traditional dealer games such as going to "see the manager" to determine if the price can be accepted. They were even able to meet beat my best loan interest by 1/2%. I bought there in 2002 and again last week. I'm dismayed that other dealers don't employ the same buyer-oriented sales approach.
Peter M. N. Grafton, MA

Love my Toyota and the dealership.  Your service is beyond compare.  I am always telling friends about it.
Judith H. Acton, MA

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