Acton Toyota - Tire FAQs 

Q: Does Acton Toyota carry quality, major brand tires?

A: Yes, we carry most major brands of tires, including Michelin, Goodyear, Yokohama, Dunlop, Bridgestone and Toyo. We intentionally do not carry poor quality, no-name brands that some tire stores use as price leaders.

Q: Why don't you carry some of the tire brands that are advertised at prices that seem to good to be true?

A: Experience has shown that some of these tires are inferior in ride quality and longevity. Ultimately, consumers who purchase these tires are disappointed. These tire brands include Hankook, Sumitomo, Sailun, Fuzion, and other private label tires available from wholesale clubs.

Q: Does Acton Toyota offer rebates from major tire manufacturers that I have seen advertised on TV?

A: Yes, in fact, Acton Toyota promotes these rebate offers when they are available. Many of these rebates and special offers will be found on signage in our waiting areas and on our Tire Specials pages on our website.

Q: Does a road hazard warranty cost extra at Acton Toyota?

A: No. Our tires come with a two year road hazard warranty at no additional cost. Many tire dealers quote a lower price on the tire itself but add $12 – $15 per tire for a road hazard warranty.

Q: What does the road hazard warranty cover and include?

A: The warranty covers the tire 100% for the first year and 50% for the second year. Additionally, the road hazard warranty covers flat tire repair up to $20 per occurrence.

Q: Is there a separate charge for mounting and balancing?

A: The charge for mounting and balancing is $21.00 per tire ($25 for run-flat and truck tires). Beware of some competitors who claim that mounting is free, only to charge $15 or more to balance your tires. We balance every tire we mount, it is included with mounting.

Q: Does Acton Toyota charge for tire disposal of my old tires?

A: No, there is no additional charge for the disposal of your old tires. Most of the major tire chains have a hidden charge for tire disposal. For example, Sullivan Tire charges $16.00 to dispose of your set of 4 tires.

Q: How do I find out if you have the correct tires for my vehicle in-stock and get a price quote?

A: Call us TOLL-FREE at 888-638-4090 or 978-263-4049. One of our representatives can match the perfect tire for your specific vehicle and offer you several options at different price points.

Q: What if you don't have the tire I want in-stock? Can you get it for me?

A: We're part of the national Toyota tire program, Acton Toyota can usually get you the tire you need or want within 24 hours. If we don’t have it in stock, we’ll get it for you.

Q: Is it easy to see when my tire pressure is low?

A: Tire pressure is very difficult to judge by sight alone. Tires can be well under 50% inflated before it’s noticeable to the eye. This is why it’s so important to check your tire pressure monthly with an accurate tire gauge.

Q: What is TPMS?

A: TPMS, Tire Pressure Monitoring System, is an electronic system that alerts you with a dashboard indicator light when your car’s tire pressure falls to the point of needing inflation.

Q: What should I do if my tire pressure warning light is illuminated on my dashboard?

A: The light signals that one or more of your tires may have lost pressure. This may include the spare tire as well. Our technicians can quickly inspect and diagnose the cause for the low pressure and reset the dashboard indicator light.

Q: Why did my tires wear so quickly?

A: Premature tire wear may be caused by many factors other than tire rotation. Some examples are as follows: improper inflation, driving conditions, misaligned vehicles, worn vehicle parts, and many other reasons. Without physically inspecting the tires it is difficult to make a determination as to why your tires wore prematurely.

Q: I only need two tires, do they go on the front or back?

A: When replacing only two tires on your vehicle, new tires should always be placed on the rear of the vehicle.

Q: Do I need winter tires (snow tires)?

A: For traction, safety, and control a set of 4 winter tires is always a good option.

Q: How many winter tires are recommended?

A: This is the most frequently asked question regarding winter tires. The answer is the same for every vehicle type, whether you drive a compact car or SUV, all 4 tires.

Q: My vehicle has ABS brakes; does that eliminate the need for winter tires?

A: No, an ABS braking system prevents “locking up” the brakes by pulsing them as you apply pressure to the pedal. Remember that the tires on your vehicle supply the traction and help the ABS deliver faster stops. Tires built with better winter traction will improve overall braking performance on ice, snow, and cold roads.

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